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Uber

The goal of this research was to gather feedback on the concept of providing safety alert features within the current Uber Driver experience.

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Behavior DNA

The aim of Behavior DNA was to brand and design the concept of identifying behavioral patterns and labeling users based on their interactions and behaviors while using a product.

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K.I.N.D

Community Based Participatory Design & Research Thesis project for for the Industrial Design Masters program at The Georgia Institute of Technology.

Michelin Kiosk 

Aided Second Story team by creating a design to house interactive, physical, and digital objects within a kiosk to show off varying aspect so a Michelin tire. The aim of the project was to show off various performance aspects of a Michelin tire. The kiosk was displayed alongside Lexus vehicles which donned the tires. I used the lines of the Lexus brand to create the aesthetic of the kiosk.

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STILL CURIOUS?

Here are a few more files to check out. Universal studios has a good mix of  research methods including passive ethnography, role playing, one on one and contextual interviews. 

Industrial Design has a number of projects that display user centered design principals, creative thinking.

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SWOT Analysis:
Used to determine strengths, weaknesses, opportunities, and threats to the research problem in question.
Internal team members provided their feedback on a topic. The feedback collected via post it notes and categorized to find common areas of concern or strength. Strengths are generally used as leverage towards solving the issues.
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post it notes can be a great tool or a big waste of paper.
Persona Journey Mapping
Used to determine strengths
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User Insights Categorization
Used to determine strengths,
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UX 

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Discover, Design, Develop, Deliver
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-Discover
Need through sound design practice
-Design
Concept and iterate based on user behavior
-Develop
Develop a structured plan for creating, testing and iterating on a viable product solution and make the prototype.
-Deliver
Deliver the solution and continue to understand the evolving needs of customers through testing and iteration.
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Tools:
Design Thinking Strategy - Design Sprints & Spikes
Low -High fidelity wireframes / annotations / prototypes
 
Research Methods:
Comparative Reviews
S.W.O.T analysis
Affinity Mapping
Proto - Persona development
Data driven persona development
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Visualization Tools:
Journey maps
Experience maps
Systems maps
Mind maps
Persona & Behavior maps
Competitive Analysis maps
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Paalit
UX design + branding 
My role:
Solely created medium fidelity wires, brand aesthetic, assisted in testing the design
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Setlist 7
UX research + design + graphics + branding
My role:
Worked alongside a fellow us team member in creating medium fidelity wires, brand aesthetic & branding concepts
Primerica
UX research + design + graphics + branding 
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My role: 
Created User Flow diagrams for handoff to dev
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